Mechanical
Mobile diesel and heavy vehicle mechanics to get you running on the roadside, or a workshop when it needs one.
24/7 roadside assistance · Australia and New Zealand
Fix My Truck coordinates breakdowns for trucks, trailers, buses and machinery of 3 tonnes and above. Day or night, we find the right provider near you from a network of 14,000+, and stay with the job until you are back on the road.
Broken down? Call now, 24/7
Breakdowns are handled by phone. Our forms are for enquiries.
What we cover
For all of your transport emergency needs and services Fix My Truck has you covered: we arrange the right specialist for the job, wherever the vehicle has stopped.
Mobile diesel and heavy vehicle mechanics to get you running on the roadside, or a workshop when it needs one.
Hoses, fittings and hydraulic systems on tippers, cranes, tailgates, PTOs and machinery.
Windscreen and glass repair or replacement for trucks, buses and machinery.
Heavy vehicle tyre service on the roadside: steer, drive and trailer tyres, day or night.
Auto electricians for starting, charging, lighting and wiring faults on trucks and trailers.
Heavy towing and recovery when the vehicle cannot be fixed where it stands.
We keep the driver, the depot and the supplier in touch, so everyone knows who is coming and when.
Help over the phone from people who know heavy vehicles, backed by our technical database.
When a breakdown leaves a vehicle in a dangerous place we treat it as urgent and act on it first.
Why Fix My Truck
Let us coordinate your breakdowns to reduce the downtime and the cost, using Authorised Providers or other service providers where possible: general mechanical and accessory providers where appropriate, such as windscreens, tyres, globes, towing, air lines, jump starts and auto electricians.
With 25+ years in heavy vehicle and machinery breakdown support, a reputation for keeping transport moving and an industry-leading technical database, we keep the transport industry on the move without breaking the bank. It just makes sense to use Fix My Truck.
About Fix My TruckHow it works
Phone 24/7, or request help in the customer portal.
Location, vehicle, fault, callback number and safety.
Offered to the right provider near you, preferred suppliers first.
You hear who is coming and their ETA.
The work is recorded, then the job is closed and invoiced.
Our network
Mechanics, tyre services, auto electricians, hydraulics specialists, windscreen fitters and heavy towing operators, from the capital cities to the most remote highways in Australia and New Zealand.
Built for both sides of the job
Membership
Members get 24/7 call centre access with incident fees waived, unlimited contacts and every call cost covered, for one monthly rate per truck. Available for fleets and single vehicles.
Rates and how to joinHelp centre
A driver's checklist for a breakdown call. Have these details ready and we can send help sooner. Print it for the cab.
General roadside safety for heavy vehicle drivers who have broken down. Get off the road, be seen, stay away from traffic, then call us.
Log a breakdown online in a few clicks, with the vehicle, driver and location filled in from your records, and photos of the problem.
How Fix My Truck chooses which supplier to offer a job to, how offers reach you, the answer deadline, and accepting or declining with a reason.
How approval limits work, how you are asked to approve a supplier's quote, and what happens to the job while it waits for your decision.
How to submit your invoice for a finished job in the supplier portal, what each invoice status means, and where to find payments and remittances.
Questions
Call us, 24 hours a day, 7 days a week: 1800 349 698 in Australia or 0800 001 040 in New Zealand. Account holders can also request help in the customer portal. Our website forms are for enquiries, not breakdowns.
Trucks, prime movers, rigids, trailers, buses and coaches, machinery and other vehicles of 3 tonnes and above, anywhere in Australia and New Zealand.
We coordinate the breakdown and send an independent service provider near the vehicle: a mobile mechanic, tyre service, auto electrician, towing operator or other specialist. Our network lists more than 14,000 service providers across Australia and New Zealand.
Membership is charged per truck per month, including GST, by direct debit: from $22.00 AUD ($25.50 NZD) per truck for up to 10 trucks, down to $6.50 AUD ($7.50 NZD) per truck for 51 or more. See the membership page for every tier.
Members are charged 20% on all work done. Non-members are charged 30% plus a $77.00 non-refundable non-member fee on all work done.
Yes. Casual customers are accepted with a valid credit card; strict conditions apply, and the non-member fees apply.
Become a member, or talk to us about your fleet's breakdown needs.