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Supplier portal

Less phone tag, more jobs done

Answer offers, update jobs, add photos and get paid, all from your phone. Our team sees every update the moment you send it.

Sign in Not a supplier yet? Apply

What you can do

Job offers

  • Offers by email and SMS, with the answer deadline and a link to the offer
  • An “Answer by” countdown on every offer
  • Choose email, SMS or both under Notifications
How it works

Accept or decline

  • Accept with your ETA, and a quote if you can give one
  • Decline with a reason: too far, no capacity, no parts, outside hours, price or other
How it works

Job details

  • Once you accept: the vehicle, its notes for the roadside, the driver’s contact and the location on a map
  • Messages with our team on the job
How it works

Progress updates

  • A new ETA when you are delayed
  • Arrived
  • Back on the road, with the work done
How it works

Photos and files

  • Before, after, parts and damage photos, and documents
  • The driver’s signature as proof of completion
  • Files the customer shared with you
How it works

Quotes and the go-ahead

  • Give or revise your quote on the job
  • “Wait for the go-ahead” while a customer approves a quote above their limit
How it works

Invoices and payments

  • Submit your invoice for a finished job, with your PDF
  • Status from submitted to paid
  • Payments and remittance advice to download
How it works

On your phone

  • Runs in your phone’s browser, nothing to install
  • Add it to your home screen
  • Reports and insights on your jobs
How it works

Getting access

Our team sets up portal access for the people in your business who take jobs. Each person receives an invitation email to choose a password, and may be asked to set up two-step verification. Ask us to add or remove people at any time.

Guides

  • Supplier jobs

    Using the supplier portal on your phone

    Getting set up in the supplier portal, adding it to your phone's home screen, and choosing how job offers reach you.

  • Supplier jobs

    How job offers work

    How Fix My Truck chooses which supplier to offer a job to, how offers reach you, the answer deadline, and accepting or declining with a reason.

  • Signing in and devices

    Signing in, two-step verification and resetting your password

    How to sign in to the Fix My Truck portal, set up two-step verification with an authenticator app, use Google or Apple, and recover access.

Questions about the portal?

Call us or email operations and we'll help you get set up.

Email [email protected]